Contact the Flight Coordination Desk
The desk is staffed around the clock, every day of the year. Medical transfers do not respect business hours, and neither does the phone line. Call for anything time-critical; use the form below when you can send written case detail.
Send case detail
The more clinical detail you can share, the faster a coordinator can return real options rather than a placeholder estimate.
What happens after you reach us
A coordinator collects the diagnosis, current facility, destination, and equipment needs, then identifies the aircraft and crew configuration that fits. You receive transport options with pricing, not a single take-it-or-leave-it number. Once a plan is approved, the same coordinator books ground ambulances at both ends and stays with the case until the patient is in the receiving bed.